Each watch is covered by a no-questions-asked five day inspection period. The watch, however, must remain unworn and unmolested within that period of time – and return in the same condition and packaging in which it left our offices. If a return is requested, simply email firstname.lastname@example.org, and we will respond with instructions. Insured shipping for returns must be paid for by the buyer and the buyer assumes all risk.
Our return policy allows you to return unworn products for ANY reason within 7 days of having received it for store credit or exchange only. Any returned product must remain in unworn, original condition, and in its original packaging. If we receive a damaged or worn product, we will be unable to process your return. We do not accept returns for a refund. If you wish to return or exchange a product, please contact us at email@example.com as soon as possible to notify us, and we will make all necessary arrangements. If an exchange is not possible, a store credit will be issued.
Please note that changes or cancellations are not guaranteed; we recommend checking your order carefully before submitting it. Orders placed Monday through Friday from 9:00 A.M. EST to 5:00 P.M. EST may be edited or cancelled within 1 hour of order placement where possible. Those orders that are shipped before a cancellation has been confirmed must be returned by guidelines featured above.
Have further questions? Send us an email at firstname.lastname@example.org.