We aim to respond to emails sent to email@example.com or firstname.lastname@example.org within 48 hours (usually sooner!). If you emailed email@example.com about a return or order issue, please email firstname.lastname@example.org, as we receive hundreds of inquiries through our contact form every day.
Articles in this section
- What is your return / cancellation policy?
- How do I return a gift?
- I emailed you about my return - how soon will I hear back?
- I mailed my return but didn't email you beforehand - why haven't I received my credit / exchange?
- When can I expect to receive my exchange or store credit?
- What if my items are damaged or incorrect?